Implementation services

AED Placement support: Assessment of your facilities AED needs and recommendations for AED placement

Medical Authorization: Since an AED is a medical device that requires a prescription for purchase in the United States we provide that prescription as well as ongoing medical oversight for each site.

State Registration: Each state has legislation specific to AED’s.  Some states require that you notify your local EMS system while others may require significant paperwork and registration fees. We help you complete and file all forms and pay any required fees.

Online Customer Portal:  Access to our online program, management tool.  The online management tool helps you track AED program details, including information about program and equipment, site coordinators and device supply status and tracking.

On-going Program Readiness Support

Device /Supply Tracking:  Our online management tool gives you updates on when batteries and electrodes are about to expire.  This tool also helps keep track of the devices in your program and sends notification when maintenance is due.

Automatic Supply Replenishment: 30 days before your supplies expire we will send you replacement supplies so your AED is always ready.

Ongoing Training Support:  E-notification when your response team is up for training renewal and support scheduling a class with our national network of training providers

Refresher on line training:  Access to our refresher training program AED Challenge* AED Challenge is an interactive, online AED/CPR training tool for LifePak AED’s.  It enables your response team to refresh their AED skills when and where they choose.

24 hour AED-Related Clinical Hotline:  You will receive access to a toll free clinical hotline to answer any non-emergency questions about AED’s.

Post Event Services

Data Download and clinical review:  Should you use your AED, Physio Control will assist you in downloading the device patient information data for clinical review.  The Physio Control medical director will then compile a Usage Medical Report which we can send to local medical authorities per state and local regulations.

Device Check and Supply replenishment:  A Physio Control factory trained certified technician will come to your site within 24 hour of notification to check your device, replace the electrodes and battery, test the unit and confirm it’s ready for use.

Hero Program: Whatever the outcome of the event, it can cause emotional reactions and stress for those involved.  Heartsafe Solutions customers have the option of receiving on-site post event stress debriefings conducted by a professional counselor within 2 business days of the event.

Price is per AED per year.  Call for discounted pricing

 

Heartsafe Solutions Brochure

Physio Control Heartsafe Solutions

Chesapeake AED Services AED Program Maintenance