Description
Heart Safe Solution Care Premium Plan
As effective as AEDs are, implementing and managing them properly requires planning and regular
management. Most organizations don’t have time to start and maintain that kind of a program. And
factors like regulatory requirements, multiple locations, and the potential lack of a safety manager on
staff can make the challenge even greater. That’s why the right technology needs the right support.
With a Heart Safe Solution from Physio-Control, you get a comprehensive AED implantation and
management program custom-designed for the way your company works. We provide the guidance
you need at every step, from implementation, training, and regulations to maintenance, support, and
review. You get peace of mind knowing that your workplace is ready.
A Heart Safe Solution also gives your business an advantage it won’t find with any other solution: The
Physio-Control Team. No other company knows our AEDs like we do – we build the CR Plus, and that
gives us the data access and deep insight that can help [you make better decisions about your
program.
With Physio-Control, you’ll have a single point of contact for all the pieces of your program, so you
always know where to turn for readiness and management help. We do not outsource customer
service like other AED program providers. Your dedicated Account Service Representative works for
Physio-Control and for you.
DEDICATED ACCOUNT SUPPORT
Dedicated Physio Control Account Support Representative (ASR)
Program development and ongoing management
Proactive maintenance and training reminders
ASR program check-in every 6 months
HEART SAFE CENTRAL
Proprietary software tracks all AED program components
Intuitive dashboards and electronic reminders
Single user-friendly tracking location
Tracks other equipment (smoke detectors, emergency kits, safety supplies)
Includes unique AED implementation templates
MEDICAL DIRECTION AND REGISTRATION
Complete AED prescription
Ongoing medical oversight
State registration and prescription support
ONSITE POST-EVENT SUPPORT
Response by national network of certified service engineers
Post-event data download from AED
Clinical event data review by medical director
Optional onsite counseling services
HIPAA-compliant patient data transfer
Reports filed in accordance with local regulations
Same support as hospital and ambulance customers
PREMIUM ACCOUNT SUPPORT
Customizable program reporting
Quarterly program and site compliance audit
Exclusive Physio-Control compliance benchmarking
Monthly status updates via ASR-customer call
Additional post-event support services: AED inspection/testing and immediate supply
replenishment
AUTOMATIC SUPPLY REPLENISHMENT
Precise tracking of AED supplies status
Automatic shipment of replacement pads and batteries before expiration
SOFTWARE UPDATES
Latest guidelines on Emergency Cardiac Care
PREMIUM IMPLEMENTATION SUPPORT
Strategic AED placement evaluation for all locations
Certified, highly trained industry experts
Detailed implementation and record-keeping tools
*Customize your Heart Safe Solution with additional options including CPR/AED training, AED
Challenge online training program and more*
